Our Policy

-There are absolutely no refunds.

-Shipping time 2-7 days.

- ALL ITEMS ARE DROP SHIPPED. (Everything will be sent to the address provided.)

-If your shipping and billing does not match your order will be canceled and you will be refunded.

-All items are shipped via FedEx and take approximately 2-7 business days once items are shipped, tracking numbers will be sent to the email address or phone number provided with the purchase.

-The Opulent Collection isn’t responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with FedEx The Opulent Collection does not hold responsibility for packages that state have been delivered or listed as untraceable.

-If items have not been received, they can be located by using the tracking number or contacting your local post office.